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Returns & Refund Policy
30-Day Money-Back Guarantee: According to the official manufacturer's policy, customers ordering authentic FizzClean through authorized channels are covered by a 30-day satisfaction guarantee.
1. How to Initiate a Return
Because sales are fulfilled directly by the manufacturer and merchant of record (try-fizzclean.com), return requests must be submitted directly through their official customer support channels provided in your order confirmation email.
- Contact customer care before sending any packages back to obtain a Return Merchandise Authorisation (RMA) number and the designated returns facility address.
- Items sent back without an approved RMA or to the incorrect address may not be eligible for processing.
2. Eligibility & Conditions
To qualify for a refund under standard terms:
- The request should be made within 30 days of receiving your order.
- Products should ideally be in original packaging with any remaining tubs/accessories included.
- Proof of purchase (order confirmation number, email address used at checkout) is required.
3. Processing Time & Refunds
Once your returned package is received and inspected by the merchant's warehouse, refunds are typically credited to your original payment method (Visa, Mastercard, PayPal, etc.) within 5 to 10 business days, depending on your bank or card issuer.
4. Questions Regarding Your Order?
Please check your order confirmation email for direct customer service contacts, tracking numbers, and live support links provided by the seller at checkout.